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Scheduler - Imaging Center
This position is: Full Time
Position Location: Lake Charles, LA

JOB TITLE: Imperial Imaging Scheduler

GENERAL SUMMARY OF DUTIES:

Serves as primary contact for scheduling needs of the Imperial Imaging.

SUPERVISION REQUIRED: Imaging Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Answers all incoming calls to schedule appointments. Schedules appointments as requested. Provides the nurses or patient with necessary preparation instructions for the procedure. Confirms patient data is correct and insures that a diagnosis code is provided for the procedure. Screens patient insurance data for billing purposes. Monitors patient accounts for credit status of delinquent accounts. Insures that patients are told to arrive fifteen minutes early for their appointment, except x-rays. Reschedules patients when necessary.
  2. When appropriate, calls patients a day ahead of time to confirm appointment and go over preparation instructions with the patient.
  3. Insures that all reports are sent to the referring physician in a timely a manner. Faxes all reports to the referring physician immediately after printing and then sends the pink copy either inter-departmental mail or with the postal service to the referring physician. Keeps all fax confirmation sheets for one month.
  4. Places holds on the schedule as directed.
  5. Contributes to the department and company by performing other duties as assigned.
  6. Performs all above mentioned tasks in a courteous and respectful manner.
  7. Performs the duties of Imaging Receptionist as directed.
  8. Performs duties as directed.

EDUCATION REQUIREMENTS: High School diploma or equivalent

EXPERIENCE: Previous radiology office experience required.

SKILLS:

  1. Dependability
  2. Communication skills
  3. Ability to work flexible hours.
  4. Ability to prioritize and handle multi-tasks in a fast-paced environment.
  5. Customer service skills

ENVIRONMENTAL/WORKING CONDITIONS: Office setting. Frequent telephone calls during entire time at work. Frequent interruptions, which requires being able to handle a fast-paced work environment during entire time at work. Must be able to prioritize multiple projects. Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc.

PHYSICAL/MENTAL DEMANDS:

Must be able to bend, stretch and walk.

Prolonged sitting and/or standing may be required.

Lifting of 50 – 100 pounds may be required.
 

"An Equal Opportunity Employer”


 

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