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Clinical Trainer
This position is: Full Time
Position Location: Lake Charles, LA

SUPERVISION REQUIRED: Reports to Training Department Manager and Assistant Manager

 

SUPERVISION EXERCISED:  This position does not supervise any employees.

                                                                       

ESSENTIAL FUNCTIONS:

 

Training Operations:   Works closely with Training Department Mangers to ensure all clinical support staff are trained.

 

·         Effectively train clinical new hire employees on the functions of the EMR and processes of each clinic.

·         Assist in providing training and continuing education on all software programs necessary for clinic operations.

·         Respond to incoming clinical questions.

·         Assist in updating the training log information to include scheduling and feedback.

·         Provide back up support for float pool as needed.

·         Perform other tasks as assigned.

 

Clinical Operations:  Participates in the care of the patient, under the direct supervision of the physician and in collaboration with the healthcare team.

 

  • Greets and escorts patient to exam rooms.
  • Collects patient information and assessment data.  Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height.  Performs chart review to obtain historical data.
  • Assists physician with procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
  • Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
  • Ensures that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate.
  • Confirms and clarifies written orders prior to implementation of delegated tasks.
  • Performs delegated procedures, ie. injections, nebulizer treatment, etc.  Observes, records and reports patient’s condition and reaction to drugs and treatments to physician.
  • Follows policies for infection control in handling and disposing of infectious/hazardous waste materials.
  • Appropriately obtains and manages specimens, including: labeling, form completion and storage awaiting transfer to laboratory.
  • Recognizes emergency situations and implements emergency procedures according to clinic guidelines.  Administers first aid, CPR, and maintains emergency equipment and supplies.
  • Provides appropriate patient specific education, and health information materials.

 

Support Operations:  In close partnership with healthcare team, assures smooth and efficient patient flow and clinical operation.

 

·         RELIEF personnel are required to work in every department of the main clinic as well as most off-site clinics.

·         Makes, receives and handles medically related phone calls as directed by physicians.

·         Orders, stocks, and maintains exam room supplies.

·         Assists receptionist in scheduling appointments as needed.  Ensures appointment preferences are given to patients in emergency situations.

·         Completes all logs as required by OSHA Regulations. (i.e. Refrigerator log recorded twice daily, Eye Wash Station log recorded daily, Crash Cart log recorded monthly, etc).

·         Count and record all injectable medications kept in locked cabinet and refrigerator daily.

·         Inspect all sample and injectable medications weekly and dispose of any expired drugs according to Imperial Health guidelines.

·         Notifies patients of test results; schedules follow-up appointments as needed.

·         Schedules CT scans, MRIs, EEGs, etc. according to physician’s orders.

·         Supply patient with written instructions for preparation needed for any and all special procedures or surgeries.

·         Assist with administering PPDs and Flu vaccines to physicians and employees.

·         Perform other tasks as assigned

Requirements:

KNOWLEDGE, SKILLS & ABILITIES:

·         Language Skills – The ability to communicate effectively with others in the healthcare team.

·         Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. Translate medical abbreviations into their expanded forms.

·         Computer Skills – To perform this job successfully, an individual should be able to learn and use all functions of electronic medical record software.  Must accurately enter data into a database, search for information, send and receive email and attachments.

·         Skills in applying and modifying the principles, methods, and techniques of professional nursing to provide ongoing patient care.

·         Must be able to communicate effectively in written and verbal form, answer frequent telephone calls.

·         Must be able to work as a team player.

·         Must be able to work flexible hours.

·         Must be able to multi-task.   Frequent interruptions require being able to handle a fast-paced work environment during entire time at work. 

·         Must be able to prioritize multiple projects.

·         Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc.  Must comply with HIPPA confidentiality standards when accessing or communicating patient information.

·         Ability to relate to people and different situations with good judgment and integrity under stressful situations.

EDUCATION REQUIREMENTS:  State Practical Nursing license or National Medical Assistant Certification required.

 

EXPERIENCE:

  • Previous medical office experience required. 
  • Centricity Practice Solution knowledge is required.

 

ENVIRONMENTAL/WORKING CONDITIONS: Office setting.  Frequent telephone calls and other interruptions, which requires being able to handle a fast-paced work environment during entire time at work.   Must be able to prioritize multiple projects.  Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc.

 

PHYSICAL/MENTAL DEMANDS: requires continuous standing, sitting, frequent walking, bending, and stooping.  May require lifting 50 to 100 pounds.   Exposure to possible Hazardous Materials/conditions and infectious diseases.

 


 

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