GENERAL SUMMARY OF DUTIES: The
Certified Medical Assistant is responsible
for providing professional nursing care for patients following established
standards and practices. The individual displays responsible behaviors,
communicates effectively to others and functions as a member of the healthcare
team. The CMA functions under the direct
supervision of the physician when performing clinical tasks during patient
care. The CMA must demonstrate
competency in all skills related to the performance of patient care. The CMA
maintains an inventory of examination/procedure room supplies, assists in the
organization of efficient patient flow, and organizes the clinic environment to
assure patient safety. The CMA is responsible
for maintaining patient confidentiality.
Reports to office
manager and/or physician.
SUPERVSION EXERCISED: This position does not supervise any
Clinical Operations: Participates in
the care of the patient, under the direct supervision of the Physician and in
collaboration with the healthcare team.
and escorts patient to exam rooms.
patient information and assessment data.
Obtains and records patient's vital signs: temperature, pulse,
respirations, blood pressure, weight and height. Performs chart review to obtain historical
physician with procedures/treatments/examinations, (preparation, positioning,
and uses principles of aseptic techniques and infection control when performing
clinical duties and tasks.
that patient chart entries are made accurately and in a timely manner; forwards
charts as appropriate.
and clarifies written orders prior to implementation of delegated tasks.
delegated procedures, ie. injections, nebulizer treatment, etc. Observes, records and reports patient's
condition and reaction to drugs and treatments to physician.
policies for infection control in handling and disposing of
infectious/hazardous waste materials.
obtains and manages specimens, including: labeling, form completion and storage
awaiting transfer to laboratory.
emergency situations and implements emergency procedures according to clinic
guidelines. Administers first aid, CPR,
and maintains emergency equipment and supplies.
appropriate patient specific education, and health information materials.
Support Operations: In close
partnership with healthcare team, assures smooth and efficient patient flow and
receives and handles medically related phone calls as directed by physicians.
stocks, and maintains exam room supplies.
receptionist in scheduling appointments as needed. Ensures appointment preferences are given to
patients in emergency situations.
all logs as required by OSHA Regulations. (i.e. Refrigerator log recorded twice
daily, Eye Wash Station log recorded daily, Crash Cart log recorded monthly,
and record all injectable medications kept in locked cabinet and refrigerator
all sample and injectable medications weekly and dispose of any expired drugs
according to Imperial Health guidelines.
patients of test results; schedules follow-up appointments as needed.
CT scans, MRIs, EEGs, etc. according to physician's orders.
patient with written instructions for preparation needed for any and all special
procedures or surgeries.
other tasks as assigned.
personnel are required to work in every department of the main clinic as well
as most off-site clinics.
EXPERIENCE: Previous medical office experience preferred
but not required.
EMR experience preferred.
REQUIRED: National Medical Assistant Certification.
Language Skills – The ability to
communicate effectively with others in the healthcare team.
of medical terminology, anatomy and
physiology, diagnostic procedures, pharmacology, and treatment assessments
to the extent required to understand and accurately transcribe dictated
reports. Translate medical abbreviations into their expanded forms.
Computer Skills – To perform this job
successfully, an individual should be able to learn and use all functions of
electronic medical record software. Must
accurately enter data into a database, search for information, send and receive
email and attachments.
in applying and modifying the principles, methods, and techniques of
professional nursing to provide ongoing patient care.
be able to communicate effectively in written and verbal form, answer frequent
be able to work as a team player.
be able to work flexible hours.
be able to multi-task. Frequent
interruptions require being able to handle a fast-paced work environment during
entire time at work.
be able to prioritize multiple projects.
maintain strict confidentiality and exercise professionalism when interacting
with staff, managers, supervisors, physicians, external customers, etc. Must comply with HIPPA confidentiality
standards when accessing or communicating patient information.
to relate to people and different situations with good judgment and integrity
under stressful situations.